Last updated: 6 February 2026

Empokoro (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information with care, respect, and transparency. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and what rights you have when visiting or using our website and services.

Personal information refers to any data that can be used to personally identify you.

By using this website or engaging with Empokoro services, you consent to the practices described in this policy.

The personal data collected on this website is processed by the website operator. Empokoro is the party responsible for deciding how and why personal information is processed. If you would like to contact us please email: hello@empokoro.ca

Information You Provide Directly

We collect information when you voluntarily provide it, including when you:

• Fill out a contact form, intake form, or questionnaire
• Book a session or discovery call
• Purchase a product, program, or service
• Sign up for emails, newsletters, or free resources

This may include:

• Name
• Email address
• Phone number
• Billing information (processed securely by third-party providers)
• Responses to forms related to emotional support, education, or services

Information Collected Automatically

When you visit our website, certain technical data is collected automatically by our systems, including:

• Browser type and version
• Operating system
• IP address
• Date and time of access
• Referrer URL

This information is collected through server log files and analytics tools and cannot be used to personally identify you on its own.

We collect and process personal data to:

• Provide and deliver services, programs, and resources
• Communicate with you about bookings, offerings, or updates
• Respond to inquiries and support requests
• Process payments and manage contracts
• Improve website functionality and user experience
• Analyze website usage in an anonymized or pseudonymized way
• Personalize services such as EFT scripts or program recommendations
• Improve our website and offerings

We only collect data that is necessary for these purposes. We do not sell, rent, or share your personal information.

Some services offered by Empokoro involve emotional or personal topics. Any information shared through forms, sessions, or communications is treated with care and confidentiality.

Please note that Empokoro services are not medical, psychological, or therapeutic treatment, and information shared does not replace professional healthcare services.

Many data processing activities are based on your consent. You may withdraw your consent at any time with future effect by contacting us via email. Please note that data processed prior to the withdrawal of consent may still be lawfully processed.

Our website uses cookies and similar technologies to ensure proper functionality, improve performance, and understand how visitors use the site.

Cookies

Cookies are small text files stored on your device. Some cookies are essential for website functionality, while others help us analyze usage patterns.

You can configure your browser to:

• Be notified when cookies are set
• Accept or reject cookies on a case-by-case basis
• Automatically delete cookies when closing your browser

Disabling cookies may limit certain website functions.

Analytics

We may use analytics tools to evaluate website usage. This analysis is typically anonymous, encrypted, or pseudonymized and does not personally identify you. You may opt out of analytics tracking by adjusting your browser settings or using available opt-out tools.

We use trusted third-party service providers to operate our business, including:

• Booking and scheduling platforms
• Payment processors (e.g., Stripe, Payhip, Moneris)
• Email communication or newsletter services (e.g., Mailerlite)
• Website hosting and analytics tools

These providers only receive the information necessary to perform their services and are required to protect your data according to their own privacy policies.

Your data may be processed or stored outside of Canada depending on the service provider used.

Payments are processed through secure third-party providers using SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and lock icon in your browser.

Empokoro does not store or directly process your full payment details.

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

Please note that no method of data transmission over the internet is completely secure.

Personal data is retained only as long as necessary to fulfill its purpose or comply with legal obligations. Legal retention requirements remain unaffected.

You have the right to:

• Request access to your stored personal data
• Request correction of inaccurate information
• Request deletion or restriction of processing where legally permitted
• Withdraw consent at any time
• Request data portability in a standard, machine-readable format
• File a complaint with a relevant data protection authority

Requests can be made by contacting us using the information provided above.

If you sign up to receive emails, newsletters, or resources from Empokoro, you may unsubscribe at any time using the link provided in our emails or by contacting us directly.

Empokoro may offer services involving children. Personal information related to children is collected only through a parent or legal guardian. We do not knowingly collect personal information directly from children without consent.

The use of contact information published on this website for unsolicited advertising or promotional materials is expressly prohibited.

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.